questions

Frequently asked questions

Everything about builds, sprints, pricing, process, and what happens after you get started.

Studio & fit
What is mmaadd studio?

The creative production arm of the mmaadd institute — a studio that builds websites, book design, brand design, social bundles, e-publishing, digital platforms, AI agents, educational games, and physical products, as either a fixed $540 build or a custom sprint.

Who does the studio work with?

Founders, nonprofits, authors, and small teams who need one focused deliverable or a connected set of them, produced quickly and well.

Do you work internationally?

Yes — the studio works with clients across regions; timelines and communication happen asynchronously where needed.

Builds vs. sprints
What is the difference between a build and a sprint?

A build is one focused, fixed-price deliverable at $540. A sprint is a custom, multi-deliverable engagement scoped and priced in a proposal.

What can I receive through a $540 build?

One clearly defined outcome, fixed scope, one focused revision round, commercial usage, your owned approved final files, and handoff notes.

What does sprint pricing mean?

Sprint pricing generally starts at $999 for nonprofit projects and $1,499 for small-business and commercial projects; the exact scope, timeline, and price are set in a proposal.

Why is nonprofit pricing different?

It reflects mission-driven budgets. Scope and rate are always confirmed in the proposal regardless of category.

How do I choose the right option?

If you know exactly what you need, start a build. If your project has several connected pieces, or you're unsure, choose “help me choose” and the studio will point you the right way.

What happens after I choose a service?

You'll be guided through a short intake covering what you're making, your audience, timing, and materials, then to the right next step — booking a build or submitting a sprint enquiry.

Timeline & scope
How long does a project take?

Timelines are confirmed per project once the brief, payment, and content are received — there isn't one universal turnaround time.

Can you accommodate urgent deadlines?

Sometimes — flag your timing in the intake and the studio will confirm whether a rush is feasible.

What is included in one revision round?

One consolidated set of feedback on the delivered work, not ongoing or open-ended edits.

What happens if the scope changes?

New concepts, new deliverables, or a change in direction are additional scope, quoted separately from the original build or sprint.

What materials does the client need to provide?

Whatever the service needs to start — e.g. copy, images, brand assets, or account access — confirmed in the brief before production begins.

Can the studio help when content is not ready?

Yes, within scope — flag it in your brief so it can be accounted for in the plan.

Websites & costs
Do website projects include development?

Every website scope states plainly whether it covers design only, design and development, or development-ready files — confirmed before production starts.

Are hosting, software, printing, manufacturing, and other third-party costs included?

No — domains, hosting, paid software, printing, manufacturing, licensed assets, and distribution costs are not included unless explicitly listed.

Can you redesign an existing platform?

Yes — both builds and sprints can start from an existing site, portal, or platform.

Can you collaborate with an existing team?

Yes, the studio can work alongside an in-house team, developer, or other vendor as scoped.

AI, games & products
Do you develop AI agents and helpdesks?

Yes — conversational agent and helpdesk development is one of the studio's services.

Can an AI agent guarantee correct answers?

No — AI agents are built to guide and assist, not to guarantee accuracy in every case; escalation paths to a human are part of the design.

How does the studio use AI?

As a production tool alongside human-led direction — the studio's builds are described as “human-led, ai-assisted.”

Do you create children's games and learning platforms?

Yes — educational game and platform development is one of the studio's services.

Do you design physical products?

Yes — physical-product design direction is one of the studio's services.

Can you help publish books and digital series?

Yes — book design and ePublishing/series design are both studio services.

Ownership, payment & policy
Who owns the finished work?

You own the approved final files for your build or sprint once it's complete and paid for.

Will clients receive editable source files?

File formats and whether source files are included are confirmed before production begins, per project.

Can the studio feature completed work?

Only with permission — the studio asks before featuring any client work publicly.

How are payments handled?

Builds are paid via the studio's Stripe checkout; sprints are scoped and invoiced per the proposal.

Are payments refundable?

Policy pending owner review — content placeholder.

What happens when a client delays the project?

Policy pending owner review — content placeholder.

Is accessibility included?

Accessible contrast, focus states, and reduced-motion support are part of the studio's standard practice; specific compliance requirements can be scoped.

Is ongoing maintenance available?

Policy pending owner review — content placeholder.

Are business results guaranteed?

No — the studio does not guarantee business outcomes, revenue, or performance results.

How does studio work support digital opportunity?

Studio proceeds support the mmaadd institute and the birthright project's work expanding access to digital skills, tools, creative development, and economic opportunity across Africa, the Caribbean, Latin America, and the diaspora.

How does a visitor get started?

Choose a service on the studio page, then a build or a sprint (or “help me choose”) — the intake takes it from there.

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